Privacy Statement

Wild Me Privacy Statement

Wild Me is committed to protecting the privacy of our users. We strive to provide a safe, secure user experience.

Overview

We value our contacts’ right to privacy and will do what we can to protect and preserve it. We do not intentionally “spam” contacts by fax, e-mail, mail, or telephone. Wild Me does not hire telemarketing firms nor do we hire fax broadcasters. We provide our contacts with information that we feel is of importance or urgency. Examples of this include animal resighting emails and newsletters about our organization and mission. While much of this might be done online, others might be e-mailed or mailed directly to the contacts (collectively described as “users”).
Inside each Wildbook software application, Wild Me maintains a database of information about related researchers, professionals, and citizen scientists that have voluntarily contributed their personal and wildlife data. Additionally, the same database might contain information about individuals who have virtually adopted animals in financial support of our mission.
Our Privacy Policy addresses the online data collection and usage policies and practices that apply to Wild Me websites and content on Wildbook application instances (collectively described as “Wild Me websites” or “Wildbook websites”). Wild Me websites may contain links to external websites over which we have no control. We are not responsible for the privacy policies or practices of other websites that you visit through a link on Wild Me websites.
Specifically, Wild Me makes every effort to conform to data regulations under the General Data Protection Regulation (GDPR), including:

  • Collected personal data
  • With whom personal data will be shared
  • Retention of your personal data
  • What safeguards are in place to protect your personal data
  • The transfer of your personal data outside Wild Me
  • Your rights with regards to your personal data
  • Where to address your questions or complaints

Definitions

“Personal data” refers to any information about a person that can be used to identify that person. Examples include name, email address, postal address, location data, and browsing behaviors. Examples of personally identifiable information can typically be found on pages where you have contributed wildlife sighting data.
The United States Federal Government, as defined by the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003” (CAN-SPAM), identifies three types of e-mails, only one of which is subject to the restrictive provisions of the Act (those identified as “commercial messages”). Relationship or transactional messages are excluded from the Act. The vast majority of communication between the Wild Me and its contacts is considered to be transactional in nature. Despite this fact, Wild Me filters messages in-house and only sends notices to contacts that we deem to be significantly important. In addition, Wild Me works to comply with the Telephone Consumer Protection Act (TCPA), the National Do Not Call Registry, CAN-SPAM, and all other federal guidelines.

Information we collect

Contact Information

Some Wild Me websites may request that you provide personal information, including your name, address, e-mail address, and telephone number.

Purchaser Information

For donations, virtual animal adoptions, and other monetary transactions, Wild Me uses Stripe, Paypal, and potentially other third party vendors to manage financial transactions. Wild Me does NOT store any financial information about anyone outside of its vendors.

Demographic Information

Demographic information is not collected.

Technical Information

We also gather or may gather certain information about your use of our site, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software that we collect or may collect. This information can include, without limitation, your IP address, browser type, domain names, access times, and referring website addresses.

Retention of Personal Information

We retain indefinitely all the personal information we gather about visitors or subscribers as necessary to fulfill our contract with you. We retain indefinitely certain anonymized information we gather about visitors or subscribers for the legitimate purpose of performing website analytics and providing use of our website to all visitors in an efficient, practical, and relevant way. If there is no legal basis or other requirement for keeping your data AND after there has been no activity from you for forty-eight (48) months, your data that is no longer required will be purged.

Sharing of Personal Data

We do not share or disclose your personal information to third parties except as set forth below:
Personal Information – With Wild Me business partners for the legitimate purpose of understanding usage patterns for Wild Me and the Wildbook online library websites and those of our partners.
Technical information – With web hosting and other technical service providers for the legitimate purpose of hosting our web servers and ensuring information security for our networks.

Contact information – With wildlife researchers and management authorities for the legitimate purposes of research and conservation. With third party firms for the legitimate purpose of newsletter and information emailing.
Credit card information – We neither have access to nor store your credit card information.

In addition, we disclose personal information if legally required to do so, if requested to do so by a governmental entity, or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect the rights or property of Wild Me; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.
In the event any one or all of Wild Me websites become the subject of a bankruptcy proceeding, whether voluntary or involuntary, Wild Me or its trustee in bankruptcy may sell, license, or otherwise dispose of such information in a transaction approved by the bankruptcy court as is legally required.
In the event Wild Me is acquired in whole or part by a third party by way of merger or consolidation, we will disclose and transfer such information to the third party.
Wild Me may also share aggregated anonymous information about visitors to Wild Me websites with its clients, partners, and other third parties so that they may understand the kinds of visitors to Wild Me and Wildbook websites and how those visitors use the site.

Transfer of Personal Data Outside the EEA

Personal Data captured on our websites and Wildbook platforms may be transferred to, and stored or otherwise processed at, a destination outside the European Economic Area (hereinafter “EEA”), including destinations that are not subject to Data Privacy Provisions equivalent to those in the EEA countries in which you provided your Personal Data. We transfer your data to the US with your consent or where necessary to provide you with the services you have requested. We will take all steps reasonably necessary to ensure that your Personal Data is processed safely and in accordance with this Privacy Policy.

General Rights Under the GDPR for Your Personal Data

Under the GDPR, EU-based visitors and subscribers have the rights to request from us access to Personal Data we store about you, to amend (or rectify) this data, to restrict our processing of the Personal Data, to erase the data, and to receive a copy of the data in a structured, commonly used, and machine-readable format (data portability). If you wish to invoke a right under the GDPR, you may contact us at services@wildme.org. Please use the subject line “GDPR request” in the subject line. Your e- mail should include a sufficiently detailed description of the GDPR right with which you seek assistance. We may need to contact you for further information. Wild Me will notify you if your request has been granted or declined, or if exemptions apply.
If you have provided consent for the processing of your data, you have the right (in certain circumstances) to withdraw that consent at any time, which will not affect the lawfulness of the processing before your consent was withdrawn.
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that we have not complied with the requirements of the GDPR with regard to your Personal Data.

Information You Post

If you post any personal information in public and/or social network areas of the Wild Me and Wildbook websites, for example, in data reporting to a Wildbook application, the information disclosed may be displayed to other users of these services which may be collected and used by others over whom we have no control. Wild Me is not responsible for the use made by third parties of information you post or otherwise make available in public areas of the Wild Me and Wildbook websites. If you remove information that you have made public on websites, copies may remain viewable in cached and archived pages of the Wild Me and Wildbook websites or if others have copied or saved that information.

Opt-In and Opt-Out Choices

Registration forms and other sections of the Wild Me websites where we collect your information provide you with relevant opt-in and opt-out choices regarding promotional activity and other communications with you. If you find otherwise, please email services@wildme.org.

E-mail

E-mail to Users of Free Wildbook Services and Products:
Where permitted by law, users of free online services provided by Wild Me, such as animal resight notifications, are agreeing that Wild Me may contact them by e-mail in exchange for these free services. Users who fall under the CASL and GDPR regulations who use free online services may opt into e-mails from Wild Me.
Where permitted by law, users who do not wish to receive e-mail alerting services or newsletters may cancel such services by following the unsubscribe instructions at the bottom of any e-mail message from Wild Me.

Users who do not wish to receive e-mail may follow the unsubscribe instructions at the bottom of any e-mail message from Wild Me.

Users may also change their communication options by sending an email to services@wildme.org.
The above are examples of opt-in / manage options and are not intended to describe every option on Wild Me websites.

Cookies

A “cookie” is a file a Web site stores in a user’s computer for future reference. Wild Me uses cookies to improve some of its services. Information supplied through an Wild Me cookie is used only by Wild Me and not shared with others.

Web Beacons

Our webpages may contain electronic images known as web beacons, a single-pixel GIF, which allow us to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information on Wild Me websites. They are a tool we use to compile aggregated statistics about our website usage. Web beacons collect only a limited set of information, including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides.

Feedback

We have, or may have, an area on our websites where you can submit feedback. Any feedback you submit in this area becomes our property, and we have a legitimate interest in contacting you for further information.
How We Protect Your Information
We are concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to us and we cannot guarantee that your information on Wild Me websites may not be accessed, disclosed, altered, or destroyed by breach of any of our industry- standard physical, technical, or managerial safeguards. We provide reasonable technical, administrative, and physical controls to secure the confidentiality, integrity, and availability of personal information. If you have any questions about security on Wild Me websites, you may contact us at services@wildme.org.

Payment Processing

We utilize third-party payment services to enable you to purchase certain products or services from Wild Me websites, for example, when you virtually adopt an animal. In such cases, you will be directed to a third-party service provider’s website operated by that provider in order to make the purchase. Any information that you provide to such provider may be subject to the applicable service provider’s privacy policy and not this Privacy Policy. We are not responsible for and have no control over the privacy policies or practices of third-party service providers. Use of third-party service providers to purchase products or services offered on Wild Me websites is solely at your risk.
All credit transactions occur in a secure area of our site or on the PayPal or Stripe websites to protect you from any loss, misuse, or alteration of information collected. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. When you place an order online at any of Wild Me websites, your credit card information is protected through the use of encryption of web content using Transport Layer Security.

Additional Terms and Rules for Social Networking

Social networking services provided on Wild Me websites (e.g., the Wild Me blog) may have additional terms of conduct, privacy policies, and privacy settings that you will be required to agree to and set when you register for such services.

Updating Your Information

It is important to us that we have your correct contact information so that you don’t miss out on further correspondence or experience problems with the delivery of sighting notifications.
Members and customers of Wild Me may update their personal information at any time by sending an e-mail to services@wildme.org

Where to address your questions or complaints

If you have any concerns as to how your data is processed, you can contact:
services@wildme.org

Changes to Privacy Statement

If we change our Privacy Statement for Wild Me websites, we will post those changes to Wild Me Privacy Policy Statement so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.
We welcome your comments concerning this Privacy Statement. Those who believe that we have not adhered to this statement may contact us by e-mailing us at services@wildme.org. We will use commercially reasonable efforts to promptly determine and remedy the problem. Thank you for using Wild Me websites.

Legal Requests

Wild Me reserves the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law.
California
Under California Civil Code Section 1798.83 (also known as S.B. 27), if you are a California resident and your business relationship with Wild Me is primarily for personal, family, or household purposes, you may request certain data regarding our disclosure, if any, of personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please send an e-mail to services@wildme.org with “Request for California Privacy Information” in the subject line. You may make such a request up to once per calendar year. If applicable, we will provide you, by e-mail, a list of the categories of personal information disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the third parties’ names and addresses. Please note that not all personal information sharing is covered by S.B. 27’s requirements.

Acceptance of These Terms

Your use of Wild Me web sites and its directly managed Wildbook websites shall indicate your understanding and acceptance of the terms of this Privacy Statement. If you do not agree with all the terms herein, you should not use Wild Me or Wildbook websites or services.